The Vanilla Concept® was designed and tested in operational environments. Our licensing programme means that your own people can be developed to run one, all, or a mix of the Vanilla Concept® products, leaving you with our expertise transferred to in house teams at the heart of your business operation where it is most effective and sustainable. Not every organisation has a professional training division. The Vanilla Concept® products do not need to be delivered by professional trainers because they were specifically designed for operational, including frontline, people. Front line operations benefit greatly when operational staff can readily work together quickly to find solutions to work issues and where they can use day to day opportunities to develop individually and as a team without the need for classroom time.